Work
Platform design papers about integrations, developer workflows, data movement, observability, operational tooling, and enterprise governance.

Building the Foundation for Attentive's Integration Platform
How reusable marketplace, overview, settings, and configuration patterns helped move integrations from isolated product surfaces toward a scalable platform architecture.

Designing a Self-Service Developer Platform
A strategic developer-experience case study about partner-built apps, app lifecycle, API permissions, webhooks, marketplace publishing, and partial implementation lessons.

Designing Content Governance for Enterprise Franchise Networks
An enterprise platform case study about hierarchy, permissions, tag-based inheritance, controlled variability, publishing consequences, and operational trust.

Evolving a Data Ingestion Platform from Operational Utility to Product Experience
A data ingestion case study about internal tool maturity, job history, configuration UX, lightweight observability, and diagnostic workflows.

Integration Data Health and Observability
A supporting strategy case study about health status, sync visibility, signal models, internal/client-facing observability, and the question: is my integration working?